Online tracking requires:

• your tracking number
• and details of which courier your goods have been dispatched with:
• Both of these will have been emailed to you.

Please note:  Our sales team are unable to track your parcels for you.  However, you are able to track your parcels on-line or by phone directly with the courier. 

Please select which courier your order has been sent with:

Tracking your consignment with UPS

On-line tracking of consignments will require you to have 1 of 2 numbers emailed to you:

a.    You can track your parcels using our internal reference number which we will have been emailed to you.  Our tracking number will usually start with the number 8 or 9 and look something similar to the following 10015/10/02.  In fact the first 5 digits are your invoice number. 
  OR...
b.    Use the tracking number sent to you by UPS in their email entitled "Quantum Notify" or similar (1Z xxxx xxxx xxxx xxxx or similar)

Instructions

a.  Using our reference number emailed to you with the courier's name

1. Visit http://www.ups.com/WebTracking/track?loc=en_GB
2. or www.ups.com then select United Kingdom
3. Click on "TRACKING"
4. From the left menu option click "TRACK BY REFERENCE NUMBER"
5. Type in the reference number that we emailed to you (the format should look something like 83410/10/02 or similar)
6. In the "DESTINATION POSTCODE" enter your delivery postcode
7. In the "DESTINATION COUNTRY" select United Kingdom
8. It is not necessary, but you can narrow down the search by selecting a smaller date range 
9. Tick the "I agree to UPS terms & conditions" box
10. Click on the TRACK button
11. Your consignment details will now appear

b.  Using the UPS Quantum Notify Tracking Number

Follow steps 1-3 stated above

1. Click on "TRACK BY TRACKING NUMBER"
2. Enter the UPS tracking number (begins with 1Z xxxx xxxx xxxx xxxx)
3. Tick the "I agree to UPS terms & conditions" box
4. Click on the TRACK button
5. Your consignment details will now appear

You can also tracking your consignment by phoning UPS on 08457 877 877.  You will require the UPS Quantum Notify Tracking Number (1Z xxxx xxxx xxxx xxxx)